Can the Hosting be done on Our Server?

As we respect the data privacy of the client’s data, we never host any database on our server, it's always hosted on the client’s server but as the core application has our proprietary rights we host it on our server. So ideally we never share the source code.

How am I bound for the CRM contract?

The minimum tenure to continue the CRM subscription is 3 months, which is the first 3 months as we accept payments only Quarterly basis. If you want to discontinue after 3 months, you need to inform us at least before two weeks of the expiration of the first quarter.

Do I need to Sign an NDA?

We get one documents signed which is called EULA, this document protects the rights and obligations of both the parties.

How can we be eligible for any future updates?

As our company is continuously working on new updates, any new feature included in the product will be given at no extra cost.

In how many days I can start using Cloud Forex CRM & Trader’s Room?

We have a prerequisite list of different components needed to integrate the CRM with your Trading Platform & Website, once we have all this information in place it takes about 5 working days to integrate the system.

Can I get more than one language for CRM and Trader’s Room?

Currently, we already have 5 languages integrated apart from English, if you need any other languages to be integrated, we will get it done for you with no extra cost, provided you give us the translation.

GCC Brokers - Client Profile

GCC Brokers is one of the leading forex brokerage firms in Hong Kong. It provides various resources and tools to traders for easy trading. GCC Brokers is a one stop brokerage firm where traders can find all types of trading solutions as per their multiple requirements. GCC offers best support to their traders and always one step ahead by upgrading their services time to time.

Client Requirement

On the grounds that quality matters, both GCC and Sigmate allied to create a sleek, simple CRM software which would streamline their process further. We accompanied them with the Trader’s Room application as well for the CRM (an initiative solely by PheasanTech)

They wanted something which is pure quality and would embark their journey in Forex industry with grandeur, equally the industry has. Since they were cropping up in the market, they chose:

CRM &Trader’s Room self hosted version
CRM integration with the website
Web-forms

Our Solution

GCC Brokers wanted sleek and automated procedure for clients as well as employees. One of the concerns of client was multi-level IB program & mt5 which was the focal point of their business. So we offered them a CRM with Multi-level IB program and created an mt5 API for them to integrate in the CRM.

Moreover, the trader’s room is being enhanced with our monthly up gradations like e-wallet, mobile application, notifications and so on…