Can the Hosting be done on Our Server?

As we respect the data privacy of the client’s data, we never host any database on our server, it's always hosted on the client’s server but as the core application has our proprietary rights we host it on our server. So ideally we never share the source code.

How am I bound for the CRM contract?

The minimum tenure to continue the CRM subscription is 3 months, which is the first 3 months as we accept payments only Quarterly basis. If you want to discontinue after 3 months, you need to inform us at least before two weeks of the expiration of the first quarter.

Do I need to Sign an NDA?

We get one documents signed which is called EULA, this document protects the rights and obligations of both the parties.

How can we be eligible for any future updates?

As our company is continuously working on new updates, any new feature included in the product will be given at no extra cost.

In how many days I can start using Cloud Forex CRM & Trader’s Room?

We have a prerequisite list of different components needed to integrate the CRM with your Trading Platform & Website, once we have all this information in place it takes about 5 working days to integrate the system.

Can I get more than one language for CRM and Trader’s Room?

Currently, we already have 5 languages integrated apart from English, if you need any other languages to be integrated, we will get it done for you with no extra cost, provided you give us the translation.

Difference Between Cloud v/s Self Hosted Forex CRM

09 th

Dec

Difference Between Cloud v/s Self Hosted Forex CRM

If you are thinking that implementing CRM at your Premises is a way too difficult task, here we are at your service to make it quite easier for you.

Any sales related activity will involve keeping track of a lot of information in order to maintain your happy and healthy relationships with customers. Same applies to Forex Brokers sales activities. There are many different Forex CRMs available when it comes to satisfy your client’s needs. Each of them may offer variety of features but for the trader the main aim is to have a source of true information of his customers. This will in turn simplify the workflow and at the end of the day there will be no loop holes for any reason.

Today we will discuss about hosting of the CRM for your organization. As you know there are two ways one can host the CRM. One is Hosting on Cloud and another is self hosting. To choose the right one between these two has always been a big debate for traders. Let us understand these in brief first.

Cloud Hosting of CRM:

In Cloud Hosting, the software is installed over the internet which is owned and managed by some third party organization. When Software applications are clubbed with cloud hosting it is also referred to as SAAS (Software as a Service).

Self Hosting of CRM:

In Self Hosting, also known as premises or local hosting, the software is installed and accessed by the organizations own server.

Decide either self or cloud hosting

Now when we are deciding on cloud or self-hosting, it will depend on the organization as each is different and will have unique requirements. This decision may come up with many questions and queries regarding your existing network and server infrastructure; or the capital to purchase new infrastructure; or the capital to upgrade and replace infrastructure. Also it is important to know if you have enough technical knowledge and resources, you would need a secure data center as well.

Comparison to analyze the advantages and disadvantages:

Feature	Cloud Hosting	Self Hosting
Infra Structure	Yearly cost which is smaller and depends on utilization of resources	Every 3-4 years, you can expect a need of large cost of infrastructure and network servers
Facilities	Included cost in cloud hosting	Secured data center required with facilities of power, cooling, networking and 24/7 monitoring
Human Resources	Included cost in cloud hosting	Responsible for hiring highly technical team of system administrators
Control and Speed	Limited control over infrastructures but servers can be quickly removed or added for required speed	Complete control over infrastructures but it needs to be purchased, installed and configured
Disaster Recovery	Servers can be configured in different locations	Different data centers required for server installations
Internet	Require a very good connection	Not required if existing intranet which is cheaper and faster
Security	Included in cost of hosting	Strong physical security needed
Responsibility	Cloudhosting provider bares the complete responsibility	Needs complete responsibility for any issues
Maintenance	Included in cost of hosting	Regulare maintenance and software upgrades required

Based on the comparison and analyzing advantages and disadvantages of cloud and self hosting, many Forex traders these days are migrating their software systems to cloud hosting because it has been proved that cloud hosting has been more cost effective, flexible, secure and trustworthy as far as long term business is concerned.

We, at Cloudforex, would recommend the trader to go with their own cloud hosting as it is more cost effective option in terms of infrastructure, human resource, Facility costs, Disaster recovery, scalability, security and maintenance. In self hosting all these costs would be the organizations own responsibilities where as in cloud hosting these all would be included in hosting cost and trader will not have to worry about any of them.

For more detail Skype us at Calvin.Pheasantech or log on to www.cloudforexcrm.com