Can the Hosting be done on Our Server?

As we respect the data privacy of the client’s data, we never host any database on our server, it's always hosted on the client’s server but as the core application has our proprietary rights we host it on our server. So ideally we never share the source code.

How am I bound for the CRM contract?

The minimum tenure to continue the CRM subscription is 3 months, which is the first 3 months as we accept payments only Quarterly basis. If you want to discontinue after 3 months, you need to inform us at least before two weeks of the expiration of the first quarter.

Do I need to Sign an NDA?

We get one documents signed which is called EULA, this document protects the rights and obligations of both the parties.

How can we be eligible for any future updates?

As our company is continuously working on new updates, any new feature included in the product will be given at no extra cost.

In how many days I can start using Cloud Forex CRM & Trader’s Room?

We have a prerequisite list of different components needed to integrate the CRM with your Trading Platform & Website, once we have all this information in place it takes about 5 working days to integrate the system.

Can I get more than one language for CRM and Trader’s Room?

Currently, we already have 5 languages integrated apart from English, if you need any other languages to be integrated, we will get it done for you with no extra cost, provided you give us the translation.

Features Expected From A High-End Forex CRM In Modern Times

Forex CRM Solutions have turned out to be the real game-changer in the modern time forex industry. Brokers with high-end solutions always enjoy a great nod over others. Well, this winning formula is certainly not coveted. Still, some are successful and some are not. Not any random solution can do the job, one must be having clear-cut knowledge about the kind of features to be expected with these forex CRM solutions.

Customized Solutions

It is always recommended to go with a solution that can be easily customized. There are CRMs available explicitly for Forex Brokerage but only such explicit solutions should be given priority over the others. A dedicated platform is obvious to provide greater satisfaction to its clients. In fact, these solutions can be tailored or customized as per the specific requirement of the client.

Highly Secure

Security has been always the prime concern behind the success of any kind of CRM solution. Similar is the case about Forex solutions as well. Make sure the system comes with a protective login panel for the clients. There should be a separate segment for live sessions, transactions, chats, etc. The modern-day forex CRM solutions can demonstrate all these live.

Bringing All In Less Than One Platform

A compliant technology service provider can bring dynamic works, responsive sites and trader’s rooms along with the Forex CRM under a single platform. In fact, the CRM and trader’s room can be connected with the same web platform. This indeed provides a great help as all the crucial tools and functionalities can be accessed over the web in no time.

Features to Boost Sales and Lead Management

A good Forex CRM can improve the sales by providing best customer experience. It helps in effective lead management and task management. All these eventually help in keeping a better track record. Such features must be expected from clients in a modern day forex CRM solution.

A good CRM solution is the one that can provide better customer management as well. Bringing everything under a single platform would obviously help the person in better customer support. Good news is that Cloud Forex CRM solution is able in integrating the whole customer detail and the entire client interaction details, including the reporting details within a single system.

Data Flow and Data Management

A good CRM solution is the one that takes proper care of information flow. Modern-day solutions come up with the high-end features which makes report generation and data management very easy to access. Moreover, a high-end Forex CRM solution is expected to come with the automated campaign management feature.

Such features make things much more intuitive in terms of lead generation, customer handling, etc. Advanced features like bulk e-mail sending, auto-reply, etc. are must be there to keep your forex business ahead of your rivals. So, everything is accomplished in an organized fashion which eventually helps in customer retention.