Can the Hosting be done on Our Server?

As we respect the data privacy of the client’s data, we never host any database on our server, it's always hosted on the client’s server but as the core application has our proprietary rights we host it on our server. So ideally we never share the source code.

How am I bound for the CRM contract?

The minimum tenure to continue the CRM subscription is 3 months, which is the first 3 months as we accept payments only Quarterly basis. If you want to discontinue after 3 months, you need to inform us at least before two weeks of the expiration of the first quarter.

Do I need to Sign an NDA?

We get one documents signed which is called EULA, this document protects the rights and obligations of both the parties.

How can we be eligible for any future updates?

As our company is continuously working on new updates, any new feature included in the product will be given at no extra cost.

In how many days I can start using Cloud Forex CRM & Trader’s Room?

We have a prerequisite list of different components needed to integrate the CRM with your Trading Platform & Website, once we have all this information in place it takes about 5 working days to integrate the system.

Can I get more than one language for CRM and Trader’s Room?

Currently, we already have 5 languages integrated apart from English, if you need any other languages to be integrated, we will get it done for you with no extra cost, provided you give us the translation.

FxBot - Your Perfect Forex Companion Round the Clock

In this digital era, we want everything in one touch or one click. Because of advancement in technology, obviously, there is a neck to neck competition to get business. For Forex Brokers, it becomes crucial to attract new clients and retain existing ones in a roller coaster kind of Forex Market. In the Forex industry, prompt response and accurate information is the key to growing the business in a real sense. No matter how big a broker you are, if you are going to respond to each and every query manually, there are chances that you fail in providing a timely reply to everyone.

Here, we have a fantastic solution for brokers. And that’s called FxBot!! It is a chatbot that takes care of your each and every inquiry such as:

Opening Live Account
Demo Account
Deposits
Withdrawals
Changing Leverages
Checking Open and Closed Trades

When you have such an automated ChatBot for answering all the standard questions, you own chances to attend to a maximum number of queries and achieve targeted business from the prospective clients.

Let us see the dynamic features of Cloud Forex’s FxBot:

Handles all the queries of traders and supports requests on its own

Because of the automation in technology, you do not have to worry about reading and answering each and every question your trader is asking. FxBot does that on your behalf.

Gives recommendations and guides through the process

When a trader is following some process like opening an account or so, the Bot will keep watch on each step and guide the trader wherever it is required.

Relays sensitive account-related information on request

It never reveals your account-related information in public. It will provide the details to
you only when you ask for that.

Easy integration with all client’s back office

FxBot is flexible enough that you can integrate it with any of your back-office systems
like Forex CRM so that fetching data on a later stage would be easier.

Lightning-fast response to client’s queries

Here we compare our FxBot’s responding speed with lightning so you can imagine how
fast it would be.

Sales and Services redefined

With Fxbot you give a new definition to your sales and service department as you will
have the best of technology advancement.

Such amazing features make FxBot a next-generation customer support system which every broker would like to acquire and enjoy the benefits of automation.

For more information on FxBot and other Forex Brokerage related services, kindly contact us on www.cloudforexcrm.com or skype as at https://join.skype.com/invite/PDjMZB2m6shc