Can the Hosting be done on Our Server?

As we respect the data privacy of the client’s data, we never host any database on our server, it's always hosted on the client’s server but as the core application has our proprietary rights we host it on our server. So ideally we never share the source code.

How am I bound for the CRM contract?

The minimum tenure to continue the CRM subscription is 3 months, which is the first 3 months as we accept payments only Quarterly basis. If you want to discontinue after 3 months, you need to inform us at least before two weeks of the expiration of the first quarter.

Do I need to Sign an NDA?

We get one documents signed which is called EULA, this document protects the rights and obligations of both the parties.

How can we be eligible for any future updates?

As our company is continuously working on new updates, any new feature included in the product will be given at no extra cost.

In how many days I can start using Cloud Forex CRM & Trader’s Room?

We have a prerequisite list of different components needed to integrate the CRM with your Trading Platform & Website, once we have all this information in place it takes about 5 working days to integrate the system.

Can I get more than one language for CRM and Trader’s Room?

Currently, we already have 5 languages integrated apart from English, if you need any other languages to be integrated, we will get it done for you with no extra cost, provided you give us the translation.

Which E-mail / SMTP Service Provider You Can Opt For To Start Sending E-mails From Forex CRM?

Email is one of the fastest and revolutionary methods of communicating and marketing for any business. And SMTPs make your journey easier when your email goes to the customer's inbox. That is why choosing the right SMTP service provider effectively improves the performance of your business. Here, we will discuss some of the most used and most suitable SMTP service providers that help you select the best one for your Forex brokerage.

Sendgrid

This cloud-based SMTP provider lets you send emails and you do not have to worry about maintaining email servers. It manages all the technical aspects like scaling the infrastructure to ISP outreach. Also, it monitors reputation to whitelist services and real-time analytics. We recommend this service for our Forex Brokers.

G-suite Email

This is the email service provided by Google especially for businesses. Also known as Google Workspace, it empowers you with the ability to send professional emails, an online storage facility, shared calendars, video meetings, Forex CRM and much more. Also, you can collaborate with Google Apps if required. Very Useful!

Amazon Email Service

This Simple Email Service (SES) from Amazon is very effective as far as cost is concerned, flexible and scalable and it allows you to send email from any application. You can configure SES anytime to support several email use cases, including transactional, marketing, or mass emails. With Amazon SES you send emails securely, globally, and your client/traders’ receives the mail at the very same time once the operation is finished.

Sendinblue Email Service

It is an email marketing solution for SMB (small and medium-sized) businesses that want to send and automate email marketing campaigns, even if they have a limited budget. This again is a reliable and affordable transactional email service many Forex Brokers use. Thanks to its robust deliverability, Sendinblue is a transactional email provider you can count on.

Above are a few examples of SMTP service providers out of many popular in the market these days. You can check and choose wisely the one that suits the best for your brokerage business. To know more about the Forex CRM and sending emails through CRM contact us at www.cloudforexcrm.com or skype us at https://join.skype.com/invite/PDjMZB2m6shc